Legal

Privacy Policy

Last updated: February 2026

Neurry ('we', 'us', 'our') is committed to protecting the privacy of children and families who use our platform. This Privacy Policy explains how we collect, use, and safeguard information when you use Neurry.

Neurry is designed to be used by parents and legal guardians together with their children. We do not allow children to use Neurry without parental involvement.

Information We Collect

When you use Neurry, we may collect the following:

  • Your email address (for account access and authentication)
  • Your child's nickname and birth date (to personalise activity suggestions)
  • Your responses after each activity (engagement level, difficulty rating)
  • Country selection (for content localisation)
  • Parental consent timestamp (for compliance)

Information We Do Not Collect

Neurry does not:

  • Display advertisements of any kind
  • Sell, rent, or share your data with third parties for marketing
  • Track your child across other apps or websites
  • Store conversations, voice recordings, or photos on our servers
  • Use data to evaluate, diagnose, or clinically assess your child
  • Collect precise geolocation data

How We Use Your Information

Your responses after activities help Neurry adjust future activity suggestions so they better fit your child's recent experiences. We use birth date and country information to provide age-appropriate, culturally relevant content.

We use your email address solely for account authentication (magic link or Google sign-in). We will not send marketing emails without your explicit opt-in.

Parental Consent

Neurry requires verifiable parental consent before creating a child profile and storing any child-related data. During onboarding, a parent or legal guardian must affirm their relationship to the child and consent to data storage. The timestamp of this consent is recorded for compliance purposes.

Data Storage & Security

We use industry-standard security measures to protect your data. Authentication is handled through Supabase (which uses secure, encrypted connections). Activity data is stored securely and access is limited to authenticated users for their own family's data only.

Data Retention & Deletion

You can delete your child's profile at any time from within the app settings. When you request deletion, the associated activity history is permanently removed from our systems within 30 days.

If a child profile has been inactive for one year, we will automatically delete the associated data as part of our data minimisation practices.

Your Rights

As a parent or guardian, you have the right to:

  • Review the personal information we've collected about your child
  • Request deletion of your child's data at any time
  • Withdraw consent for data processing
  • Request a copy of your data

Contact: info@neurry.com

Third-Party Services

Neurry uses the following third-party services to operate:

  • Supabase: authentication and data storage
  • Google (Firebase Auth): Google sign-in option
  • Vercel: hosting and serverless functions
  • PostHog: anonymous product analytics (page views, feature usage, session recordings)

These services process data on our behalf and are bound by their own privacy policies. We do not share child-specific data with any third parties beyond what is necessary for the operation of these services.

Product Analytics & Session Recordings

Neurry uses PostHog, a product analytics platform, to understand how families use the app so we can improve the experience. PostHog collects anonymous usage data such as pages visited, features used, and session duration. PostHog may record anonymous screen sessions to help us identify usability issues.

Important: Session recordings are automatically disabled on interactive conversation pages (Neurry Intelligence and Echo) to ensure that no parent-child dialogue, questions, or responses are captured. These pages are excluded from all session recording.

PostHog analytics respects your browser's Do Not Track setting. If Do Not Track is enabled, no analytics data will be collected. PostHog does not use this data to track your child across other websites or apps, and no analytics data is sold to third parties.

Children's Privacy (COPPA Compliance)

Neurry complies with the Children's Online Privacy Protection Act (COPPA). We collect only the minimum information necessary to provide our service and require verifiable parental consent before collecting any information related to a child. We do not condition a child's participation on providing more information than is reasonably necessary.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app or via email. Your continued use of Neurry after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out:

info@neurry.com

© 2026 Neurry. All rights reserved.